Vinted Users Voice Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
